Yes, its NON-Refundable! We Work hard on making strategies based upon your NEET Score. Before booking we calculate all possibilities and make sure that we will be able to obtain a seat according to your choice and Budget. We do not accept bookings if we feel chances are less to get a seat as per budget and Neet Score and hence we have Very High Delivery ratio. Our Service charges are towards counselling but for our Goodwill .